# Why some of the repositories are not imported or synced?

Sometimes, you might notice that certain repositories are listed as **not synced** in Hivel. This can happen due to the following reasons:

1. **Lost Access**: Hivel no longer has access to the workspace or repository due to expired or revoked token permissions.
2. **Inactivity**: The repository hasn’t had any recent activity, so no new data has been synced.

#### Steps to Fix Unsynced Repositories

To resolve this issue:

1. **Reauthorize Hivel**: If access has been lost, reauthorize Hivel with the necessary permissions to the workspace or repository. This will restore synchronization and ensure data is up to date.
2. **Check Repository Activity**: For inactive repositories, verify if they are expected to remain dormant or should have recent updates.

If you need further help, please contact our support team at [<mark style="color:purple;">support@hivel.ai</mark>](mailto:support@hivel.ai).

{% content-ref url="/pages/Dp16Ail2s2tNgvdCuUHm" %}
[How to reauthorize Github with a classic token?](/integrations/scm/github/alternate-methods/how-to-reauthorize-github-with-a-classic-token.md)
{% endcontent-ref %}

{% content-ref url="/pages/B3i4PL0CQpDgtI2K183z" %}
[How to re-authorize / re-initiate GitHub integration with account wide access?](/integrations/scm/github/how-to-re-authorize-re-initiate-github-integration-with-account-wide-access.md)
{% endcontent-ref %}

{% content-ref url="/pages/HBpnA0FItXHWrrOhMExz" %}
[BitBucket Integration](/integrations/scm/bitbucket/bitbucket-integration.md)
{% endcontent-ref %}

{% content-ref url="/pages/liBYbL1h8aoUlrxiF4m6" %}
[Gitlab](/integrations/scm/gitlab.md)
{% endcontent-ref %}


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