Claude team plan: On-Prem

Hivel tracks your team's Claude Code usage through Claude's organization-managed settings configured for your on-prem collector. You paste a settings snippet into Claude.ai once. Then usage telemetry flows to your collector automatically.

Prerequisites

• Your organization is on the Claude Team plan (claude.ai)

• You are an Owner or Admin of your Claude organization

• You have the IP address of your on-prem VM ready

In Hivel:

1. Go to Hivel → Settings → Integrations tab.

1. Search for Claude Code and click Connect.

1. Select Team and click Continue.

1. Copy the settings script displayed in the UI.

2. You can then directly open Claude organization settings from Hivel's Ui or refer to Step 1 in the next section.

In Claude.ai:

1. Go to Claude organization settings.

2. Next to Managed settings (settings.json), click Manage.

1. Paste the script from Hivel into the Managed settings editor.

Critical: Update On-Prem Endpoint: Before clicking Update settings, you must manually change the OTEL_EXPORTER_OTLP_ENDPOINT field to point to your on-prem VM:

"OTEL_EXPORTER_OTLP_ENDPOINT": "http://<your-on-prem-VM-IP>:4317"

This value does not update automatically and must be edited before use.

Complete the Setup:

1. Click Update settings.

2. Return to Hivel and click I've pasted it on the UI to confirm.

Important:

Verify "OTEL_RESOURCE_ATTRIBUTES": "org.HivelId=1" is set to 1. Contact [e-mail] if missing.

What Happens Next

The settings roll out to your team's Claude Code automatically. Usage data flows to your on-prem collector as your team runs Claude Code sessions.

To continue setting up your integrations → Back to Integrations