Jira Server Integration
Before starting integration, make sure to whitelist the following IP addresses:
Recommended, but Optional IPs:
45.119.114.218
183.82.116.218
Mandatory IPs:
107.23.139.76
3.219.89.23
To start the integration, follow the below steps:
Creating the Token
Step 1: Navigate to https://id.atlassian.com/manage-profile/security/api-tokens
There are two methods to choose from:
Method 1: Create API Token (Preferred)
Click Create API token.
Enter a name for the token (e.g., "Hivel") and set the longest expiry date your organization's policy allows.
Click Create, then copy the token immediately -you won't be able to view it again.
Method 2: Create API Token with Scopes
Click Create API token with scopes.
Enter a name for the token (e.g., 'Hivel') and set the longest expiry date your organization's policy allows.
Click Next.
Scroll down, select Jira, and click Next.
Copy the whole block and paste it in the ‘search by scope’ field (see list below) and Set the Results per page to 100. Select all the scopes.
Scopes:
Select all 19 scopes.
Ensure all the 19 scopes are selected and click Create token, then copy it immediately - you won't be able to view it again.
Connect in Hivel
Copy the generated token immediately, as you won't be able to view it again.
Submit the token to Hivel.
Hivel validates the token instantly -if the token is wrong, expired, or revoked, Hivel shows a clear message telling you exactly what the problem is. Generate a new token with the correct permissions and reconnect.
Done! Data will be refreshed within 24 hours.
For any issues or assistance, feel free to reach us at support@hivel.ai.
Continue setting up your integrations
Now that Jira Server is connected, connect the rest of your on-prem tools to complete your setup - Back to Integrations.
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