Hivel
Hivel
HivelWelcome Packet
Hivel
HivelWelcome Packet
  • 👋Welcome to Hivel
  • 🚀Using Hivel
    • ⭐Cockpit Pro
      • ⬇️How to download reports
      • 🤝Meetings Breakdown
    • 🏃‍♀️Activity
    • ⛑️Defect density
    • ➕Hivel Quadrant
    • 💰Investment
      • Issue Age
      • How to set up Products & Allocation tabs in the Investment Screen?
      • How to add Custom fields for Product and Allocation Label in Jira
    • 🎯Pull Request
      • Comments Categorization
      • Review Cycles
      • How to exclude outlier commits and PRs?
    • ⚽Goals
    • 👩‍🏫Process
    • 🖥️Coding
      • Understanding Rework, New Work, and Maintenance
    • 👨‍🎓Dev360
    • 🔔Slack Alerts and Notifications
  • 📊Metrics & Definitions
    • 🚅Speed
      • Deployment Frequency
      • Coding Time
      • Review Time
      • Merge Time
      • Cycle Time
      • Pickup time
    • 💯Quality
      • Change Failure Rate
      • Maintenance
      • Rework
      • Mean Time to Restore (MTTR)
      • PRs merged without review
      • Flashy Reviews
      • PRs > 400 LoC
    • 📈Throughput
      • New Work%
      • How are Active Days calculated
      • What is the difference between PRs Open and PRs Ready to Review or Merge
  • 🔗Integrations
    • List of all integrations
    • GitHub
      • How do I Signup using GitHub?
      • How to integrate additional Github accounts?
      • How to create Github fine-grained token for Hivel Integration?
      • How to reauthorize Github with a service account?
      • GitHub-Alternate SignUp Method Instructions
      • How to re-initiate GitHub integration with Hivel
    • Gitlab
      • Gitlab Server
      • Gitlab Cloud
      • How to ensure Gitlab token has access to required groups/repositories
    • BitBucket
    • Jira
      • How to integrate Jira Cloud with Hivel
      • How to Re-authorize Jira in Hivel?
        • Page
      • How to Integrate Jira with OAuth 2.0
      • How to Re-authorize Jira with OAuth 2.0
      • How to integrate Jira Server with Hivel
    • Azure DevOps
    • Google Calendar
      • How to integrate Google Calendar in Hivel
    • Slack
    • SonarQube
    • Okta
    • Jenkins
    • Jenkins Freestyle Integration with Ansible and Hivel Webhook
  • On-Prem Setup
    • On-Prem Installation Guide
    • Jira On-Prem
    • Gitlab On-Prem
    • SonarQube On-Prem
    • Application Setup Guide: User Sign-up and Integration
  • ⚒️Setup
    • Sign Up
      • How to sign up to Hivel?
    • Users
      • How to invite more users to use Hivel?
      • How to add or update an user's email id?
      • How to merge users?
      • How to update the name of a user?
      • Can I see the data of a user or repo that I don’t have access to on my SCM tool?
      • How to archive users?
    • Teams
      • How to create teams?
      • How to delete a team?
      • How to modify a team?
      • How to create sub-teams?
    • Role-Based Access Control (RBAC)
    • ⚙️Configurations Explained
      • 🌴Branch Configurations
      • 🐞Hotfix Configurations
        • Track hotfixes via patch version pattern
      • Other Configurations
  • ⏭️Upcoming Features and Enhancements
    • Quality (SonarQube)
    • Performance Appraisal
  • Coding Hotspots
  • Release Notes
    • Release Notes
      • Release Notes - October 2024
      • Release Notes - November 2024
      • Release Notes - December 2024
      • Release Notes - January 2025
      • Release Notes - February 2025
      • Release Notes - March 2025
  • 🔐API Documentation
    • 🏁Tracking Releases and Incidents with Hivel
    • Deployment API
    • Create Incident API
  • 🌟Insights and Best Practices
    • Developer's Guide to Hivel
    • 🎖️Best Practices for Software Development Efficiency
    • 🧹Jira Best Practices
    • Tips and tricks to improve performance
      • How to improve Speed
        • What to do if my Cycle Time is high?
        • What to do if my Coding Time is high?
        • What to do if my Review Time is high?
        • What to do if my Merge Time is high?
      • How to improve Quality
        • What to do if my Rework is high?
        • What happens if there are too many Flashy Reviews and how to prevent them?
        • How to address and prevent unreviewed PRs
        • Strategies to Reduce Mean Time to Restore (MTTR)
        • Best Practices for Team Ownership in Code Review
        • How to identify root cases of high change failure rates?
        • Building a feedback loop for continuous code improvement
      • How to improve planning and throughput
        • Leveraging data for more effective sprint planning
        • What metrics can I use to prevent developer burnout?
      • How to track, manage, and reduce technical debt?
      • What are the impacts of context switching on developer productivity and how to reduce it?
      • How to build a data-driven culture of Engineering?
      • How to balance speed and quality?
  • FAQs
    • Why can't I remove a user from a team?
    • How to change a team owner?
    • How do we account for weekends in the metrics?
    • Are draft PRs considered for calculation of coding/cycle time?
    • Why do some metrics like PRs reviewed or merged have more than 100%?
    • How to mark leaves & absences?
    • Where can I see average PR sizes?
    • How do I link Pull Requests to Issues
    • Why is count of PRs reviewed or merged is different across screens?
    • Why is data of some members are not visible?
    • Why is there an abnormal spike in Cycle Time?
    • Why some of the repositories are not imported or synced?
    • How to get a report of monthwise developer activity metrics?
    • How can I see the progress against my goals?
    • How to see all the metrics by sprints or releases?
    • Why are commits done today are not reflecting immediately
    • Why Product and Allocation's previous data is not reflecting?
    • Why cannot I see cycle time against developers even though they have commits?
    • Why do some Jira issues show as spillover in Hivel even though they were completed in Jira?
    • Why is pickup time not included in cycle time?
    • How can I add a template in dashboards for my org to follow?
    • Can I get a detailed report of all the activity done by developer per day?
    • How do I exclude a PR from rework/maintenance/new work calculation?
    • Why don't I see delivery accuracy for Kanban boards?
    • Why do I see "NA" in the percentage change of a metric?
    • Why do I see "No existing user found" message while login
    • Why am I not able to select more than 6 months at a time?
    • Why does the filters change when I move to dashboards but in other screen it remains same?
    • How to validate the data on Hivel?
    • How to measure impact of Copilots using Hivel?
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  1. Metrics & Definitions
  2. Quality

Change Failure Rate

PreviousQualityNextMaintenance

Last updated 6 months ago

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Change Failure Rate is defined as the percentage of changes to a production or live environment to fix any degraded service. In other words, hotfixes to address production bugs.

The way Hivel identifies the PRs to be considered for CFR is through the configurations - through pull request patterns, JIRA issue types, or by patch version pattern.

Please note: the PRs considered for CFR are a subset of the total PRs deployed to release branches.

Know more about how to setup the configurations .

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