# Hotfix Rate

Hotfix Rate is defined as the percentage of changes to a production or live environment to fix any degraded service. In other words, hotfixes to address production bugs.

<figure><img src="https://3057781534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5KAIOUWph0JLSgQqbzyT%2Fuploads%2FukEFBYEaZjPlVQ6bXQqK%2FScreenshot%202025-11-28%20at%2012.20.45%E2%80%AFPM.png?alt=media&#x26;token=bebb6671-316f-4b78-91b2-7cfcf7c991f9" alt="" width="563"><figcaption></figcaption></figure>

The way Hivel identifies the PRs to be considered for CFR is through the configurations - through pull request patterns, JIRA issue types, or by patch version pattern.

<figure><img src="https://3057781534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5KAIOUWph0JLSgQqbzyT%2Fuploads%2FjOffWADVoRNnFFp4K6g1%2Fimage.png?alt=media&#x26;token=68e9d953-655f-4019-b318-95bd926fa5d7" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
Please note: **the PRs considered for Hotfix Rate are a subset of the total PRs deployed to release branches.**
{% endhint %}

Know more about how to setup the configurations [<mark style="color:purple;">here</mark>](https://hivel.gitbook.io/knowlegebase/setup/configurations-explained/hotfix-configurations).

#### Industry Benchmarking

<figure><img src="https://3057781534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5KAIOUWph0JLSgQqbzyT%2Fuploads%2FLiFM8rojWkMq474nIHxk%2Fimage.png?alt=media&#x26;token=49054fc8-b52d-40cb-8477-fc6084db8775" alt="" width="563"><figcaption></figcaption></figure>

#### Related article

{% content-ref url="../../improve-performance/how-to-improve-quality/how-to-identify-root-cases-of-high-change-failure-rates" %}
[how-to-identify-root-cases-of-high-change-failure-rates](https://docs.hivel.ai/improve-performance/how-to-improve-quality/how-to-identify-root-cases-of-high-change-failure-rates)
{% endcontent-ref %}

{% content-ref url="../../improve-performance/how-to-improve-quality/building-a-feedback-loop-for-continuous-code-improvement" %}
[building-a-feedback-loop-for-continuous-code-improvement](https://docs.hivel.ai/improve-performance/how-to-improve-quality/building-a-feedback-loop-for-continuous-code-improvement)
{% endcontent-ref %}