# How to sign up to Hivel?

#### **You can sign up to Hivel using two methods:** <a href="#h_01hyn18vz1hz8swcba4yx5s5mw" id="h_01hyn18vz1hz8swcba4yx5s5mw"></a>

**1. Sign up for the platform using the invite link sent via email:**

* If an admin from your organization has invited you to join, you will receive an email to sign up for the platform.
* Simply follow the steps outlined in the email, and you'll be all set!

  * If you are an admin, please refer to this article on [<mark style="color:purple;">how to invite users to the platform</mark>](https://docs.hivel.ai/set-up/users/how-to-invite-more-users-to-use-hivel).

  <figure><img src="https://3057781534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5KAIOUWph0JLSgQqbzyT%2Fuploads%2F24QqWKHGebRuLoP2BhP1%2Fimage.png?alt=media&#x26;token=e8c2b536-b7cd-4c41-921a-79affe333f19" alt="" width="563"><figcaption></figcaption></figure>

**2. Sign up on the website using either Single Sign-On (SSO) or by creating an email ID and password:**

<figure><img src="https://3057781534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5KAIOUWph0JLSgQqbzyT%2Fuploads%2F5X7feIFy9crGmU2i2NyS%2Fimage.png?alt=media&#x26;token=4d7b2ffd-6d84-4ff8-ace3-23cb76f29f3f" alt="" width="375"><figcaption></figcaption></figure>

* If you are signing up using your organization mail ID, an admin in your organization will have to approve your request.

&#x20;

**Troubleshooting:**

* **Didn't receive an email?** Check your spam or junk folder.
* **Issues with the invite link?** Ensure you are clicking the correct link and that your internet connection is stable.
* **Problems with SSO?** Contact your organization's IT support for assistance.

&#x20;

If you are still facing issues and are not able to sign up to the platform, please reach out to[ <mark style="color:purple;">support@hivel.ai</mark>](mailto:support@hivel.ai)