💬Lucy
Lucy is the Hivel assistant that allows you to retrieve engineering metrics and trends through simple prompts.
Instead of navigating through multiple dashboards or Cockpit views, Lucy helps you quickly surface data such as team trends, contributor rankings, potential hotspots across repositories, sprint status, and issue tracking metrics.
Lucy is currently in Beta and actively expanding its capabilities. The goal at this stage is to help teams quickly explore trends and summaries without replacing the existing dashboards.
For deeper analysis or detailed drilldowns, the Cockpit dashboards remain the most reliable and comprehensive way to explore data.
Lucy's scope is restricted to GIT-related metrics for the Beta phase.
What Lucy Helps With
Lucy currently focuses on two core areas where quick visibility is helpful: Git-related metrics and Project Management tool data.
Git-Related Metrics
Lucy can generate trend views for multiple Git metrics, identify bottlenecks across repositories, and highlight top contributors.
Generate Trends Across Multiple Metrics
Lucy can generate trend views for multiple metrics across a time period for the org, teams, or authors.
This allows users to quickly understand how several engineering metrics move together without switching between different screens.
Example questions:
Show the trend of cycle time, review time, and merge time for Team X over the last 3 months
Compare coding time and PR size trends for Team Y team in the last quarter
Show review time trend for Person A in the last 60 days
Why this is useful: On the Cockpit dashboards you can drill into individual metrics. Lucy helps combine multiple metrics together in one quick view so that trends can be spotted faster.
Identify Bottlenecks or Hotspots
Lucy can highlight potential bottlenecks across repositories for certain metrics.
Example questions:
Which repositories have the highest unreviewed PRs
Show repos with the highest hotfix rate in the last 90 days
Identify teams with the most unreviewed PRs
These queries help quickly surface areas that may need attention before exploring them in detail in Cockpit.
Identify Top Contributors
Lucy can identify authors or teams that contribute the most toward specific metrics.
Example questions:
Who are the top contributors in the @Payments repository this month
Show authors with the highest number of merged PRs in the last 30 days
Which teams contributed the most commits last quarter
This can help teams quickly identify activity levels across contributors or teams.
Project Management Tool Data
Lucy now supports queries against your connected PM tools, helping you quickly retrieve sprint status, issue metrics, and task tracking information without manual filtering or complex queries.
Supported PM Tools
JIRA Cloud
JIRA Server
Azure Boards
Retrieve Sprint and Issue Information
Lucy can surface sprint status, open issues, overdue tasks, and issue assignments across your PM tools.
Example questions:
Show all open issues in Sprint 5
Which team has the most overdue tasks in JIRA
List issues assigned to Person A in the current sprint
How many stories are in progress vs. done this quarter
Why this is useful: Quick visibility into sprint health and issue status helps teams stay aligned without switching to your PM tool or running manual JQL queries.
Track Issue Metrics and Status
Lucy can help identify which issues are blocking progress, track status distributions, and surface unresolved or high-priority work.
Example questions:
Show all blocked issues in Team X's team's board
Which issues have been open the longest in the current sprint
List all high-priority tasks not yet started
This helps surface potential risks or bottlenecks early in your development cycle.
Current State of Lucy
Lucy is currently in Beta, which means we are actively improving both the intelligence and the range of questions it can answer.
At this stage:
The scope of supported questions is expanding regularly
Responses may be basic compared to full dashboards
Trend representations may not always capture the full context of the data
Some prompts may not return results if they fall outside the supported query patterns
PM tool integrations are newly live and actively being enhanced for additional PM tools and edge cases
Lucy is designed to assist quick exploration, not replace Cockpit dashboards or detailed analysis workflows.
When to Use Lucy vs Cockpit
Use Lucy when you want to:
Quickly check trends across multiple metrics
Identify hotspots across repositories or teams
Find top contributors or activity patterns
Retrieve sprint status or issue counts without navigating PM tools
Get a quick pulse on team workload or task distribution
Use Cockpit dashboards when you need:
Deep drilldowns
Detailed PR level analysis
Custom filters or precise metric investigation
Comprehensive sprint planning or issue analysis
Example Prompts to Try
Here are a few prompts that typically work well:
Git Metrics:
Show cycle time trend for the Y team in the last 3 months
Compare review time and coding time for Team X this quarter
Which repositories have the highest unreviewed PRs
Show the top contributors by merged PRs in the last 30 days
Identify repos with the highest hotfix rate this quarter
PM Tools:
Show all open issues in the current sprint
Which team has the most overdue tasks in JIRA
List all stories in progress for Team X
How many issues are blocked in Azure Boards right now
How to enable Lucy
Lucy can be enabled from Configurations -> AI -> Lucy
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