DORA Metrics Powered by New APIs in Hivel

We’ve launched two new APIs - Deployment API and Incident API - to improve how DORA metrics are calculated in Hivel. These updates make the metrics more accurate, reliable, and real-time, giving you better insights into your team’s delivery and reliability.

With these new APIs, you can now integrate Hivel with any tool in your workflow, and the DORA metrics will be calculated consistently based on real-time data.

What’s Changed?

New API-Powered DORA Metrics

With the launch of the new APIs, we’ve introduced new API-powered DORA metrics for even greater accuracy. These metrics give you real-time visibility into your delivery pipeline:

Metric	What It Means	Data Source
Change Failure Rate (CFR)	The percentage of deployments that result in a failure.	Incident API
Mean Time to Restore (MTTR)	The time taken to restore a service from a production failure.	Incident API
Deployment Frequency (DF)	The number of times that code changes are successfully deployed to production.	Deployment API
Delivery Lead Time	The time from code commit to successful deployment in production.	Deployment API

We’ve also renamed some of the older DORA metrics to reflect this update. Here’s a quick look:

Old Name	New Name	What It Means
CFR (Change Failure Rate)	Hotfix Rate	PRs merged to release branches with the hotfix pattern as configured.
MTTR (Mean Time to Restore)	Hotfix Resolution Time	Cycle time of all PRs merged to release branches with the hotfix pattern as configured.
Deployment Frequency	Release Merge Frequency	No. of PRs merged to release branches as per configuration.

How to Enable These Metrics

To start viewing the new API-powered DORA metrics, make sure you’ve connected both the Deployment API and Incident API to your workspace.

1. In Hivel application navigate to Integrations → CI/CD Section

2. Connect the Deployment API for the following metrics:

   1. Deployment Frequency

   2. Delivery Lead Time

   👉 View Integration Guide

3. Connect the Incident API for the following metrics:

   1. Hotfix Rate

   2. Hotfix Resolution Time

   👉 View Integration Guide

Once the APIs are connected, your DORA metrics will automatically update with data from these integrations.

Where You’ll See These Changes

The newly calculated DORA metrics will appear wherever DORA metrics are displayed. For areas that previously used the old calculation method, you’ll now see the renamed metrics.

Here’s where the changes apply:

1. Cockpit

   1. The DORA DASHBOARD - NEW board will include the metrics powered from Deployment and Incident API

   2. The old metrics will appear in other boards renamed to Hotfix Rate, Hotfix Resolution Time, Release Merge Frequency.

   3. These changes will be reflected in all the dashboards, graphical and tabular views

2. PR Screen

   1. In the Pull Request screen, the top-level metric cards have been renamed to match the updated terminology.

   2. They now align with the same logic used in the Cockpit, providing consistency across views.

Why This Change Matters

By using the Deployment API and Incident API, DORA metrics in Hivel are now more accurate, real-time, and consistent across tools.

You can integrate any tool with Hivel, and your metrics will follow a standard calculation method every time.

The renamed old metrics remain available for those who prefer the earlier approach, while the new APIs ensure your DORA insights stay aligned with modern engineering practices.