Why some of the repositories are not imported or synced?

Sometimes, you might notice that certain repositories are listed as not synced in Hivel. This can happen due to the following reasons:

  1. Lost Access: Hivel no longer has access to the workspace or repository due to expired or revoked token permissions.

  2. Inactivity: The repository hasn’t had any recent activity, so no new data has been synced.

Steps to Fix Unsynced Repositories

To resolve this issue:

  1. Reauthorize Hivel: If access has been lost, reauthorize Hivel with the necessary permissions to the workspace or repository. This will restore synchronization and ensure data is up to date.

  2. Check Repository Activity: For inactive repositories, verify if they are expected to remain dormant or should have recent updates.

If you need further help, please contact our support team at support@hivel.ai.

How to reauthorize Github with a service account?How to re-initiate GitHub integration with HivelBitBucketGitlab

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