Why do I see "No existing user found" message while login
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If this is your first time logging into Hivel, you may encounter a message prompting you to complete the setup. To proceed, follow these steps:
Check your email for an invitation:
Look for an invite email from your Hivel admin in your inbox.
Accept the invitation to activate your account.
No invite? No problem:
Click on "Get Started" on the login screen.
Sign up using your organization credentials.
Once registered, you should be able to log in without issues.
If you run into any trouble, feel free to contact us at support@hivel.ai for assistance.