Jira On-Prem

Creating a Personal Access Token (PAT) in Jira

To integrate Hivel with Jira, you need to generate a Personal Access Token (PAT) for authentication. Below are the detailed steps for setting up the service account and generating the PAT in Jira for successful integration:

Prerequisites

• Jira Service Account: Ensure you have a service account with Site Admin access to the Jira projects you want to analyze. This account will be used to fetch data from Jira for Hivel analysis.

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Steps for Integration

1. Service Account Setup

• Create a service account in Jira if you don’t already have one.

• Ensure this service account has Site Admin access to the required Jira projects you want Hivel to analyze.

• The service account must have sufficient permissions to read data from the Jira projects, such as issue fields, access to all boards, and any other necessary information for analysis.

2. Generate Personal Access Token (PAT)

To authenticate Hivel with Jira, you’ll need to generate a Personal Access Token (PAT). Follow these steps:

• Step 1: Log in to your Jira Service Account and go to the following URL to manage your account settings: Jira Account API Tokens

• Step 2: On the API Tokens page, click on Create API token.

• Step 3: In the Create API token dialog:

  • Enter a label for the token (e.g., "Hivel Integration").

  • Click Create to generate the token.

• Step 4: After the token is created, a new token will appear in the list. Click the Copy button to copy the token to your clipboard.

• Step 5: Store this token securely, as it is the only time it will be shown. You will use this token to authenticate with Jira from Hivel.

Use the token to complete the next steps as shown on the Integration screen in Hivel.