Hivel
Hivel
Hivel
  • 👋Welcome to Hivel
  • 🚀Using Hivel
    • ⭐Cockpit Pro
      • ⬇️How to download reports
      • 🤝Meetings Breakdown
    • 🏃‍♀️Activity
    • ⛑️Work Item Breakdown
    • ➕Hivel Quadrant
    • 💰Investment
      • Issue Age
      • How to set up Products & Allocation tabs in the Investment Screen?
      • How to add Custom fields for Product and Allocation Label in Jira
    • 💎Performance Appraisal
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      • Comments Categorization
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      • How to exclude outlier commits and PRs?
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  • Copilot Adoption
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      • Deployment Frequency
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      • Merge Time
      • Cycle Time
      • Pickup time
    • 💯Quality
      • Change Failure Rate
      • Maintenance
      • Rework
      • Mean Time to Restore (MTTR)
      • PRs merged without review
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      • New Work%
      • How are Active Days calculated
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  • 🔗Integrations
    • List of all integrations
    • GitHub
      • How do I Signup using GitHub?
      • How to integrate additional Github accounts?
      • How to create Github fine-grained token for Hivel Integration?
      • How to reauthorize Github with a service account?
      • GitHub-Alternate SignUp Method Instructions
      • How to re-initiate GitHub integration with Hivel
    • Gitlab
      • Gitlab Server
      • Gitlab Cloud
      • How to ensure Gitlab token has access to required groups/repositories
    • BitBucket
      • BitBucket Integration
    • Jira
      • How to integrate Jira Cloud with Hivel
      • How to Re-authorize Jira in Hivel?
        • Page
      • How to Integrate Jira with OAuth 2.0
      • How to Re-authorize Jira with OAuth 2.0
      • How to integrate Jira Server with Hivel
    • Azure DevOps
    • Google Calendar
      • How to integrate Google Calendar in Hivel
    • Microsoft Outlook
    • Slack
    • SonarQube
    • Okta
    • Jenkins
    • Jenkins Freestyle Integration with Ansible and Hivel Webhook
  • On-Prem Setup
    • On-Prem Installation Guide
    • Jira On-Prem
    • Gitlab On-Prem
    • SonarQube On-Prem
    • Application Setup Guide: User Sign-up and Integration
    • Creating a Bitbucket App Password
    • On-Prem Outlook Integration
  • Github Copilot Integration
  • ⚒️Setup
    • Sign Up
      • How to sign up to Hivel?
    • Users
      • How to invite more users to use Hivel?
      • How to add or update an user's email id?
      • How to merge users?
      • How to update the name of a user?
      • Can I see the data of a user or repo that I don’t have access to on my SCM tool?
      • How to archive users?
    • Teams
      • How to create teams?
      • How to delete a team?
      • How to modify a team?
      • How to create sub-teams?
    • Role-Based Access Control (RBAC)
    • ⚙️Configurations Explained
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        • Track hotfixes via patch version pattern
      • Other Configurations
  • ⏭️Upcoming Features and Enhancements
  • Release Notes
    • Release Notes
      • Release Notes - October 2024
      • Release Notes - November 2024
      • Release Notes - December 2024
      • Release Notes - January 2025
      • Release Notes - February 2025
      • Release Notes - March 2025
      • Release Notes - April 2025
  • 🔐API Documentation
    • 🏁Tracking Releases and Incidents with Hivel
    • Deployment API
    • Create Incident API
  • 🌟Insights and Best Practices
    • Developer's Guide to Hivel
    • 🎖️Best Practices for Software Development Efficiency
    • 🧹Jira Best Practices
    • Tips and tricks to improve performance
      • How to improve Speed
        • What to do if my Cycle Time is high?
        • What to do if my Coding Time is high?
        • What to do if my Review Time is high?
        • What to do if my Merge Time is high?
      • How to improve Quality
        • What to do if my Rework is high?
        • What happens if there are too many Flashy Reviews and how to prevent them?
        • How to address and prevent unreviewed PRs
        • Strategies to Reduce Mean Time to Restore (MTTR)
        • Best Practices for Team Ownership in Code Review
        • How to identify root cases of high change failure rates?
        • Building a feedback loop for continuous code improvement
      • How to improve planning and throughput
        • Leveraging data for more effective sprint planning
        • What metrics can I use to prevent developer burnout?
      • How to track, manage, and reduce technical debt?
      • What are the impacts of context switching on developer productivity and how to reduce it?
      • How to build a data-driven culture of Engineering?
      • How to balance speed and quality?
  • FAQs
    • Why can't I remove a user from a team?
    • How to change a team owner?
    • How do we account for weekends in the metrics?
    • Are draft PRs considered for calculation of coding/cycle time?
    • Why do some metrics like PRs reviewed or merged have more than 100%?
    • How to mark leaves & absences?
    • Where can I see average PR sizes?
    • How do I link Pull Requests to Issues
    • Why is count of PRs reviewed or merged is different across screens?
    • Why is data of some members are not visible?
    • Why is there an abnormal spike in Cycle Time?
    • Why some of the repositories are not imported or synced?
    • How to get a report of monthwise developer activity metrics?
    • How can I see the progress against my goals?
    • How to see all the metrics by sprints or releases?
    • Why are commits done today are not reflecting immediately
    • Why Product and Allocation's previous data is not reflecting?
    • Why cannot I see cycle time against developers even though they have commits?
    • Why do some Jira issues show as spillover in Hivel even though they were completed in Jira?
    • Why is pickup time not included in cycle time?
    • How can I add a template in dashboards for my org to follow?
    • Can I get a detailed report of all the activity done by developer per day?
    • How do I exclude a PR from rework/maintenance/new work calculation?
    • Why don't I see delivery accuracy for Kanban boards?
    • Why do I see "NA" in the percentage change of a metric?
    • Why do I see "No existing user found" message while login
    • Why am I not able to select more than 6 months at a time?
    • Why does the filters change when I move to dashboards but in other screen it remains same?
    • How to validate the data on Hivel?
    • How to measure impact of Copilots using Hivel?
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On this page
  • How to Integrate Microsoft Outlook with Hivel
  • Data Collected from Outlook

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  1. On-Prem Setup

On-Prem Outlook Integration

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Last updated 6 hours ago

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To integrate Microsoft Outlook with Hivel and enable , you must have an admin Azure account. Follow the steps below to obtain the Tenant ID, Client ID, and Client Secret, which you will enter into your Hivel instance.

How to Integrate Microsoft Outlook with Hivel

Prerequisite:

  • You must have admin access to your Azure portal.


Step 1: Access Azure Portal

  • Log in to using your admin Azure account.

Step 2: Navigate to App Registrations

  • In the Azure portal search bar, type App Registrations and open it.

Step 3: Create a New App Registration

  • Click New Registration.

  • Enter any name for your application.

  • Set Supported account types to: “Accounts in any organizational directory (Any Microsoft Azure AD tenant - Multitenant)”.

  • Click Register.

Step 4: Save Your IDs

  • After registration, copy and save the following:

    • Client ID (Application ID)

    • Directory (tenant) ID

Step 5: Generate Client Secret

  • In the left menu, click Certificates & Secrets.

  • Click New Client Secret.

  • Add a description and set an expiry period.

  • Click Add.

  • Immediately copy the Secret Value — you won’t be able to see it again later.

Step 6: Configure API Permissions

  • Click API Permissions in the left menu.

  • Delete any existing Delegated permissions.

  • Click Add a permission.

  • Select Microsoft Graph.

  • Choose Application permissions.

  • Search and add the following permissions:

    • User.Read.All

    • Calendars.Read

Step 7: Grant Admin Consent

  • Click on Grant admin consent for your organization.

  • Confirm the action.


Step 8: Final Setup in Hivel

  • Go to the Integrations page on your Hivel instance.

  • Select Outlook Integration.

  • Paste the Tenant ID, Client ID, and Client Secret you saved earlier.

  • Confirm and save.


What’s next?

  • Your Outlook data will start syncing automatically and pull historical data for 90 days.

  • The data processing will be completed within 2-24 hours depending on the number of users.


Data Collected from Outlook

Once authorization is complete, Hivel will read outlook calendar data for all users under the admin account. The specific data points fetched from each calendar include:

  • id: Unique identifier of the calendar event.

  • iCalUId: Unique identifier for the event across calendar clients.

  • subject: The title or subject of the event.

  • start: Start time of the event.

  • end: End time of the event.

  • isCancelled: Indicates if the event has been canceled.

  • organizer: The person who created or owns the event.

  • attendees: List of participants invited to the event.

  • sensitivity: The privacy level of the event (e.g., normal, personal, private, confidential).

Sync Frequency

  • Initial Sync: Fetches calendar data for the past 90 days.

  • Incremental Sync: Nightly updates to fetch events for the past 1 day.

Important

  • We do not save any external users’ email addresses.

  • If a meeting is marked as private, and Azure does not share invitee details, we do not store them.

If you encounter any issues or need further assistance, feel free to reach out to support@hivel.ai

You can now view the for your teams within Hivel.

Meetings Breakdown insights
Meetings Breakdown insights
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