Labels

Labels in Hivel allow you to tag users with additional metadata that you can later use to filter across various metrics and reporting screens. They’re highly flexible and customizable, helping you organize users beyond just teams or roles.

Please note: Labels will be set at an org level and be visible to everyone as filters.


What You Can Do with Labels

  • Add meaningful tags to users (e.g. Location: APAC, Seniority: Senior, Department: Frontend)

  • Assign multiple labels to one or more users

  • Group labels into categories for better organization

  • Filter metrics and insights using these labels


🛠️ How to Set Up Labels

  1. Go to the Labels Screen

    • Navigate to Settings → Labels.

  2. Create a Category (if needed)

    • All labels must belong to a category.

    • Click "Add Category" if you don’t already have one.

  3. Add a New Label

    • Under an existing category, click “Add Label”.

    • Enter the label name (e.g. Contractor, Europe, Level 2).

    Note: Labels must belong to a category - they cannot exist independently.

  4. Edit or Remove Labels and Categories

    • Click the ✏️ (pencil) icon to edit.

    • Click the ❌ (cross) icon to delete.

    • Deleting a label will remove it from all users it's currently assigned to.


👥 Assign Labels to Users

  1. Go to the Users screen.

  2. Select one or multiple users.

  3. Click the Labels icon.

  4. Choose the labels to assign and click Save.


🔎 Filtering by Labels

Once labels are assigned:

  • You’ll see label filters across Hivel’s metrics and reporting screens.

  • These filters act as an extra layer of user segmentation, making it easier to analyze specific cohorts.


🧩 Example Use Cases

Category
Labels

Location

APAC, EMEA, NA

Department

Frontend, Backend, QA

Seniority

Junior, Mid, Senior

Employment

Full-time, Contractor

Onboarding

Completed, In Progress

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